Shipping & Returns

 

 

Shipping

 

We dispatch orders to all national and international destinations. 

Allpackages are insured and have a tracking number so the package can be traced.

 

All items are delivered in Italy in 24/72 hours. 

Delivery times for Europe are 2-5 working days.

 

Shipping costs vary from country to country.

Customer Service is at the customers' disposal to answer any questions regarding shipping costs on info@festaforesta.com 

We do reserve the right to request additional shipping costs from the customer on orders for multiple items. 

 

Returns

 

As a consumer, when you place an order with us, you have a 14-day cooling-off period, in which you have the right to return your order.

 

Please download here the return slip. 

 

If you have bought more than one item from us, you may return one or several items, even if they were bought in a single order. 

Return shipping costs are the responsability of the customer. 

 

Please note that you are responsible for the product until it reaches us, so we strongly advise you to send the package with a traceable service, so it can be located.

 

Items must be unwashed, unworn and with original tags and in their original package. 

The refund will automatically be issued, using the same method of payment which you used for the original purchase unless otherwise agreed.